BACOYO
How To Videos
Video Guides
How To Guides & Tutorials
Step-by-step video walkthroughs for every part of the BACOYO experience — from designing your first garment to placing a bulk business order.
12
Video Guides
4
Topic Areas
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BACOYO — Be A Class Of Your Own
Learn at Your Own Pace
Everything you need to know,
Everything you need to know,
explained clearly
Whether you're new to BACOYO or looking to get the most from our design tools, these step-by-step guides have you covered. Filter by topic or start from the top.
Getting Started
3:42
Video 01 · Featured
Welcome to BACOYO — Your Complete Introduction
New here? This overview covers everything BACOYO offers — print on demand, custom embroidery, zero minimums, and how to get your first order placed.
Ordering
2:15
Video 02
How to Place Your First Order
A complete walkthrough from adding items to your cart through to payment confirmation and order tracking.
Designing
4:58
Video 03
Using the Design & Customisation Tool
Upload artwork, adjust positioning and scale, choose print locations, and preview your garment in real time before you commit.
Designing
3:10
Video 04
File Formats & Resolution — Getting It Right
PNG, SVG, PDF — which to use and why. We cover DPI, colour modes, and artwork mistakes that affect print quality.
Designing
3:30
Video 05
Custom Embroidery — A Complete Guide
Selecting embroidery options, understanding stitch counts, and choosing designs that translate beautifully to thread.
Getting Started
2:05
Video 06
How to Use Our Size Guide
Never order the wrong size. We walk you through how to measure yourself accurately and read our garment size charts.
Ordering
1:48
Video 07
Tracking Your Order
How to find your tracking number, understand shipping statuses, and what to do if your delivery seems delayed.
Ordering
5:12
Video 08
Bulk & Business Orders — Full Guide
For teams, clubs, events and brands. Learn to place large orders, mix designs, use BACS payment, and request a quote.
Your Account
2:30
Video 09
Setting Up & Managing Your Account
Create your account, save favourite designs, manage delivery addresses, and view your full order history.
Your Account
2:20
Video 10
How to Arrange a Return
A step-by-step walkthrough for initiating a return, reporting a faulty item, and tracking your refund status.
Ordering
1:35
Video 11
Using Discount Codes & Gift Cards
How to apply discount codes and gift cards at checkout, and troubleshoot if a code isn't working.
Getting Started
4:05
Video 12
Print Methods Explained — DTG, Screen & More
DTG vs Screen Print vs Vinyl vs Embroidery — we explain all four printing methods and when each is the right choice for your garment.
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Can't find what you're looking for? Our team is always happy to walk you through anything personally. Get in touch and we'll help straight away.
Behind the Print
See how
See how
the magic happens
Every BACOYO garment starts with your design and ends on a conveyor. Our print-on-demand process means your order is printed fresh the moment you place it — no stockpiles, no waste, no minimums.
Start Designing